At ProCreativeGurus.com, we strive to provide the best services to our customers. If you need to cancel an order or request a refund, please review our policy below.
1. Cancellation Policy
- Orders can be canceled within 24 hours of purchase for a full refund.
- Cancellation requests made after 24 hours will be reviewed on a case-by-case basis.
- If a service has already been initiated or completed, cancellations may not be possible.
- To request a cancellation, please contact us at [Insert Contact Email].
2. Refund Policy
- Refunds will only be issued under the following conditions:
- The service was not delivered as promised.
- The service was not started within the agreed timeframe.
- There were technical errors preventing the successful completion of the service.
- No refunds will be provided for services that have already been rendered.
- Refund requests must be submitted within 14 days of the purchase date.
- Refunds, if approved, will be processed within 7-10 business days.
3. Exceptions
- Customized or personalized services are non-refundable once work has commenced.
- Refunds will not be issued due to changes in personal circumstances or dissatisfaction with subjective outcomes.
4. Contact Information For any inquiries regarding cancellations or refunds, please contact us at [admin@procreativegurus.com].
Thank you for choosing ProCreativeGurus.com!